Normally, at the end of your purchase, you will receive an email confirmation.
If you have placed your order and have not yet received your confirmation, we suggest that you complete the following verifications:
1. Verify the email hasn't ended up in your spam or junk folder.
2. If it does not appear in your spam or junk folder, try logging in to your account with your credentials to check if the order has been placed successfully. If it has been confirmed, you will be able to see your order detail and reference here.
3. Check with your bank account that the payment has been made correctly.
If the order is confirmed, the order number will appear, and you will be able to check it.
And if it will make you feel more at ease, you can contact our Customer Service Team. They will provide you with all the information and details about your order and shipment.